State Farm® Insurance Agent Rachelle Copp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Hicks
June 11, 2025
5
out of
5
rating by Leslie Hicks
"I have always had great service with State Farm. The staff always seems to get back with me right away. They take care of my home, auto, and rider policy for my daycare."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nichole Cooper
June 10, 2025
5
out of
5
rating by Nichole Cooper
"I give 5 Stars! When it comes to auto insurance, Rachelle’s office in Galt! Always the best customer service when I call in or need some assistance on something! Easy to get ahold of and quick to get back to me about my inquiries! They make the process so easy for me! Lindsay was amazing over the phone, helped me navigate my questions and get it taken care of today! Thank you ✨"
We responded:
"Thank you for your review, Nichole! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our Galt, CA office again! -Rachelle"
Maria Trujillo
June 10, 2025
4
out of
5
rating by Maria Trujillo
"I had a great experience with Caryssa at State Farm. They were incredibly kind, professional, and patient throughout the entire process. What stood out most was their persistence and dedication to helping me get the right coverage for my car. Even when there were a few challenges along the way, they didn’t give up and kept following up to make sure everything was handled properly. I truly appreciated their commitment and positive attitude. It made the process smooth and stress-free. Thank you for going the extra mile!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Malakki Lewis
June 8, 2025
5
out of
5
rating by Malakki Lewis
"Caryssa has amazing customer service and was so helpful with getting my insurance definitely recommending State Farm to all of my friends amazing company all around!!"
We responded:
"Malakki- Thank you so much for your feedback! So happy that Caryssa was able to assist you! Welcome to our Agency and State Farm Family! - Rachelle"
Ken Blizz
June 6, 2025
4
out of
5
rating by Ken Blizz
"Pretty cool experience"
We responded:
"Ken - Thank you so much for coming in on Friday to meet with Lindsay! If there is anything we can do to make this 4 star a 5 star, we would love to know! We appreciate your business and feedback! - Rachelle"
Paul Agans
June 3, 2025
5
out of
5
rating by Paul Agans
"Amazing Customer Service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Paola Ortiz
June 3, 2025
5
out of
5
rating by Paola Ortiz
"Seriously, the best insurance ever love how they help immediately how they care about you and how fast they get things done for you highly recommend I love how they truly care about their customers and how they try to find the best prices and solutions for you as their customer!"
We responded:
"Paola- thank you so much for your feedback! We strive for this level of service! We appreciate you! -Rachelle "
Alfredo Montanez
May 28, 2025
5
out of
5
rating by Alfredo Montanez
"Perfect"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andrew Ice
May 23, 2025
5
out of
5
rating by Andrew Ice
"Highly recommend caryssa with any insurance needs helped me with motorcycle insurance quote and ended up getting insurance same day!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Caryssa always is striving for excellence! Thank you for being part of the State Farm Family! - Rachelle"
Ricardo Ochoa
May 22, 2025
5
out of
5
rating by Ricardo Ochoa
"Un verdadero placer especialmente Brenda y Caryssa siempre muy amables y muy profesionales siempre tiene una respuesta a mi pregunta."
We responded:
" ¡Nos sentimos honrados de recibir sus comentarios positivos sobre Caryssa y Brenda! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer por sus necesidades de seguro, ¡háganoslo saber! -Rachelle We’re honored by your positive feedback about Caryssa & Brenda! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Rachelle"
Jorge Porras
May 19, 2025
5
out of
5
rating by Jorge Porras
"Fue una experiencia hermosa al servicio al cliente tienen una muy buena amabilidad al dar su servicio en lo personal lo recomiendo. Muy buena amabilidad trabajo chicas☺️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
jorge mercado
May 17, 2025
5
out of
5
rating by jorge mercado
"Fue de mucha ayuda de Brenda, muy amable y se toma su tiempo para poder ayudar muchas gracias"
We responded:
"¡Gracias por tu comentario, Jorge! ¡Estamos muy contentos de que Brenda haya podido ayudarte hoy! ¡Gracias por ser parte de nuestra familia de State Farm! - Rachelle Thank you for your feedback Jorge! So happy that Brenda could help assist you today! Thank you for being part of our State Farm Family! - Rachelle"
EDUARDO CHAVIRA
May 7, 2025
5
out of
5
rating by EDUARDO CHAVIRA
"Fue de muy buena ayuda Brenda para ayudarme y muy amable gracias Brenda"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Manuel Pelayo
May 5, 2025
5
out of
5
rating by Manuel Pelayo
"Recomiendo a todo state farm insurance Brenda es muy amable me iso sentir en familia muchas gracias state farm insurance."
We responded:
"Manuel - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
John Gomez
May 1, 2025
5
out of
5
rating by John Gomez
"Brenda who works for State Farm has amazing customer service, very responsive, and a delight to talk too, thank you State Farm for all your help and great service!"
We responded:
"John - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office - especially Brenda! If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Daisy Magana
April 25, 2025
5
out of
5
rating by Daisy Magana
"Had a great experience with caryssa she was always checking in with me about my claim and if I need something she will always reach out to me fast very good service and great customer service I Really appreciate all what u did and the help I really recommend State Farm 💕"
We responded:
"We’re honored by your positive feedback! Happy that Caryssa could get you all taken care of! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
Jeff Gallegos
April 22, 2025
5
out of
5
rating by Jeff Gallegos
"Rachelle was a simple phone call, got all my policies switched over, and even got me better coverage! Highly recommend!"
We responded:
"Happy to help! Glad we could get you all moved over and part of our State Farm Family! - Rachelle "
Martin Alvarado
April 21, 2025
5
out of
5
rating by Martin Alvarado
"Siempre me atienden muy bien Brenda es muy amable."
We responded:
"¡Gracias por tomarse el tiempo para compartir su opinión! Nos alegra saber que está satisfecho con el servicio en nuestra oficina de State Farm. Si tiene alguna pregunta o necesita ayuda, ¡estamos aquí para ayudarle!"
tonya fritts
April 18, 2025
5
out of
5
rating by tonya fritts
"Lindsay at State Farm was incredibly compassionate regarding our needs and concerns, guiding us to discover the most optimal rates for our family while strategically bundling homeowner insurance and car insurance to maximize savings. Upon departing State Farm, we felt profoundly fulfilled and satisfied. Thank you so much again, Lindsay. We deeply appreciate all your invaluable assistance."
We responded:
"Tonya - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your feedback means so much to us and very happy to hear that Lindsay could assist you! - Rachelle"
Chris Escobar Jr
April 16, 2025
5
out of
5
rating by Chris Escobar Jr
"I had an awesome experience at this State Farm office thanks to Lindsay, who helped me through the process of making my car insurance payment online. I was having trouble navigating the system, but she was incredibly patient, professional, and explained everything step by step without making me feel rushed or confused. It’s rare to get such personal and attentive service these days, and thanks to her, everything was handled smoothly. I’m really grateful for her help and highly recommend this office to anyone who appreciates great customer service"
We responded:
"JR - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and everything Lindsay did to help assist. Thank you for allowing us to take care of your insurance needs. Our team will always be here to help! - Rachelle "
Zack Delaney
April 15, 2025
5
out of
5
rating by Zack Delaney
"Caryssa Ripoyla was a great help with my auto insurance. She made everything quick and easy. I highly recommend this location!"
We responded:
"Zack! Welcome to our State Farm Family! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! So happy that Caryssa could help take care of your auto insurance! If there is anything else we can do for your insurance needs, just let us know!- Rachelle"
angelina cedeno
April 11, 2025
5
out of
5
rating by angelina cedeno
"They are always so helpful. Lindsay recently helped me quickly and with amazing service. Thank you for all you do. Greatly appreciate you all."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mark Burt
April 10, 2025
5
out of
5
rating by Mark Burt
"Nice people"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
karessa v.
April 9, 2025
5
out of
5
rating by karessa v.
"I've been with Rachelle's office for 12 years this year. She's always gone above and beyond to help my family out and I always know that she's got our back. Lindsay is also amazing! She is knowledgeable and friendly and a great addition to Rachelle's team. Highly recommend Rachelle and her team!"
We responded:
"Karessa- This review means so much to me! It's been such a pleasure over the years getting to know you and watch your family grow! Thank you for giving me a chance 12 years ago at that event! You are one of my longest and most favorite customers!! XOXO - Rachelle"
Cassandra Baker
April 8, 2025
5
out of
5
rating by Cassandra Baker
"Lindsey is my Girl she is always so happy to help me I've been a customer over 6years now ihave tried other companies but state farm has the best interest when it comes down to auto insurance State Farm is 💯 real ,honest,loyal and they care about there customers. Cassandra Baker Melson"
We responded:
"Cassandra - We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Linsday also says you are her girl! :) - Rachelle "