State Farm® Insurance Agent Rachelle Copp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jesus luna
April 14, 2026
5
out of
5
rating by Jesus luna
"Brenda , was extremely helpful in ensuring all questions were answered in a claim I filed. She went above and beyond. Truly exceptional service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Liz Fleming
April 13, 2026
5
out of
5
rating by Liz Fleming
"very friendly and professional.and helpful. Thank you caryssa for your help"
We responded:
"Hi Liz, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
Christopher Ibea
April 9, 2026
5
out of
5
rating by Christopher Ibea
"We had a really great experience working with Caryssa at State Farm while setting up whole life insurance for our family of four. She was quick to respond and made everything super easy to understand, which we really appreciated. What could have felt like a complicated process ended up being smooth and stress-free thanks to her help. Caryssa took the time to walk us through all our options and made sure we felt confident in our decisions without ever feeling rushed or pressured. Her customer service was excellent, and we felt like we could really trust her to guide us in the right direction. It gave us a lot of peace of mind knowing our family is protected. We’re very grateful for her support and would definitely recommend her to anyone looking for insurance!"
We responded:
"Wow, thank you for the 5-star review, Christopher! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Rachelle"
Henry Chan
March 13, 2026
5
out of
5
rating by Henry Chan
"Rachelle and Brenda are such a great team, they really care about our coverage and claim, thanks."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rachelle Copp’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Rachelle"
Alyssa Herrera
March 10, 2026
5
out of
5
rating by Alyssa Herrera
"Love this office! They offer friendly, quick service and are always ready to help with any insurance needs :) I was able to get a life insurance policy set up for my future!"
We responded:
"Thank you for the amazing review, Alyssa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rachelle"
Vicki Brown
March 6, 2026
5
out of
5
rating by Vicki Brown
"Alisia was wonderful five star rating thank you for your service"
We responded:
"Thank you for the amazing review, Vicki! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rachelle"
Esperanza Morfin
February 10, 2026
5
out of
5
rating by Esperanza Morfin
"Cada ves que hablo a la oficina de Rachelle y hablo con Brenda siempre me da un servicio rápido, es muy amable y profesional. Me explica todo de forma clara y me ayuda a elegir la mejor opción. 100% recomendada"
We responded:
"Esperanza, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rachelle Copp’s Team—we are always here to help!"
Dark Paradox (DragonBallZombie5235)
January 20, 2026
5
out of
5
rating by Dark Paradox (DragonBallZombie5235)
"Came in to State Farm, everyone was super friendly! Brenda and Alyssa were able to help us out with adding 2 vehicles to our policies. Great experience!"
We responded:
"Thank you so much for your kind words and stoping by our office! -Rachelle"
Carl Souza
January 8, 2026
5
out of
5
rating by Carl Souza
"I was looking for insurance online. I received a message from Rachel‘s office and spoke with Caryssa. She was very polite and helpful. She had no problem answering all my questions and sharing a bunch of different options quotes with me. I am local in the ELK GROVE area. The driven call to them very accommodating very nice ladies in the office. Tell me a great policy at a great rate and signed me up that day extremely satisfied and recommend their services. Thank you very much Carl Souza."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rachelle Copp’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Celeste Gia
December 24, 2025
5
out of
5
rating by Celeste Gia
"Quiero agradecer a Brenda que me atendió en State Farm por su excelente servicio. Fue muy amable, profesional y demostró un gran conocimiento, explicando todo con claridad y paciencia. Su atención genera mucha confianza y realmente te invita a querer trabajar con ellos. Una experiencia muy positiva."
We responded:
"Celeste, ¡nos sentimos honrados por sus comentarios positivos! Esperamos seguir brindándole un excelente servicio. Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, no dude en contactarnos. - Rachelle Celeste- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
Rosethao88
December 13, 2025
5
out of
5
rating by Rosethao88
"Great Customer Service! Alyssa is great, quick to respond and get things done right away! We were able to get a quote, paid over the phone, and able to get our new insurance card for a new vehicle within 10 mins! Thank you Alyssa and State Farm team!"
We responded:
"Rose, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Kim Lemus
December 13, 2025
5
out of
5
rating by Kim Lemus
"Caryssa was able to guide me through the process of obtaining insurance and explained details of the policies very clearly ! Her kind demeanor and professionalism were very helpful during my insurance quote, thank you!"
We responded:
"Kim - First off, Welcome to our State Farm Family!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Rachelle"
Mona Shah
October 10, 2025
5
out of
5
rating by Mona Shah
"Went in to get a copy of homely policy. Very helpful and helped quickly."
We responded:
"Chris - Thank you so much for taking the time to leave a review! We are so glad to hear about your positive experience. Thank you for allowing us to take care of your insurance needs! - Rachelle "
Caryssa Ripoyla
October 7, 2025
5
out of
5
rating by Caryssa Ripoyla
"Best place to handle all your insurance needs! The team goes above and beyond by reaching out before any rate increases to help you explore ways to lower your premiums. Their life insurance specialists are knowledgeable and can guide you toward building a solid savings or retirement plan. Truly a 5-star State Farm agency! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Caryssa- Thank you so much for your kind words! We are so happy that we could get you all taken care of! We are always here to help! - Rachelle "
diane silveira
October 1, 2025
5
out of
5
rating by diane silveira
"Everyone’s super friendly and always ready to help. Highly recommend!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Rachelle"
Liumai Tupou
October 1, 2025
5
out of
5
rating by Liumai Tupou
"I came in for a quote on car insurance and Alyssa was extremely friendly and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Rachelle"
Smoke Smoke
September 29, 2025
5
out of
5
rating by Smoke Smoke
"Amazing customer services all the girls are super friendly and ready to help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
aliyah alexis
September 11, 2025
5
out of
5
rating by aliyah alexis
"Caryssa helped me with my final expense plan in less than 15 mins and now my family has peace of mind when that time comes"
We responded:
"We are so happy Caryssa could get you all taken care of. Welcome to our State Farm Family! We are only a call or text away if you need anything! - Rachelle "
Russell Rodman
August 17, 2025
5
out of
5
rating by Russell Rodman
"I just joined the office of Rachelle Copp from another agent and am very happy to say they are the most friendly and helpful staff I have dealt with in my insurance career thank you ☺️"
We responded:
"Welcome to our State Farm Family Russ! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Rachelle"
Michael Demanett
August 13, 2025
5
out of
5
rating by Michael Demanett
"Very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Rachelle"
Andrew Ice
August 7, 2025
5
out of
5
rating by Andrew Ice
"Highly recommend beats all other insurance company’s prices for car and motorcycle insurance without any hassle thanks again to Lindsay and caryssa"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Caryssa always is striving for excellence! Thank you for being part of the State Farm Family! - Rachelle"
Christian Murillo
July 25, 2025
5
out of
5
rating by Christian Murillo
"Caryssa was super helpful setting up my account with State Farm. She was fast and very respondent to getting me the best deal. In a matter of couple minutes, I'm now a State Farm customer! She worked with me patiently and I am very happy with the service. I highly recommend this State Farm for getting you the insurance you need!"
We responded:
"Welcome to our State Farm Family Christian! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and Caryssa! If you ever have any questions or need assistance, we’re here to help! -Rachelle"
Jimmy Duhaylungsod
July 24, 2025
5
out of
5
rating by Jimmy Duhaylungsod
"Besides caryssa being a good dear friend to me she just saved me from paying an extra $100 compared to my last insurance, she’ll walk you through things easily without making it difficult and she always finds a solution to whatever you need help with I highly recommend getting in contact with her, 5 Stars for you sis!!"
We responded:
"Thank you so much for your feedback Jimmy! Caryssa loves helping our customers get all taken care of! Glad we could save you money and make it easy! Welcome to our State Farm Family! - Rachelle"
Juana Carrillo
July 22, 2025
5
out of
5
rating by Juana Carrillo
"Muy buen servicio las personas muy amables te lo explican muy detalladamente todas tus preguntas e inquietudes"
We responded:
"¡Mil gracias por tu lindo comentario! Nos alegra muchísimo saber que te sentiste bienvenido y que pudimos ayudarte a resolver todas tus dudas. Para nosotros es un placer atenderte y asegurarnos de que tengas la mejor experiencia posible. ¡Te esperamos con los brazos abiertos cuando quieras volver! Thank you so much for your lovely comment! We’re so happy to hear that you felt welcome and that we were able to help you with all your questions. It’s a pleasure for us to assist you and make sure you have the best experience possible. We look forward to seeing you again with open arms whenever you’d like to come back! -Rachelle"
Rod Spencer
July 7, 2025
5
out of
5
rating by Rod Spencer
"Recently, I’ve had to add additional vehicles to my insurance policy, and Rachelle Copp and her people at State Farm have taken care of me and made the process painless! They provide excellent service and I would recommend them to anyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"