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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brooke Shelton

March 2, 2023

5  out of  5 rating by Brooke Shelton
"Rachelle and her staff offer incredible customer service. They make insurance very easy! They offer a wide range of policies and coverage. I was even able to get coverage and a bond for notary. Knowing I can trust this team to get me the coverage I need without it being a hassle, they are always my first choice!"

Jerra Haubert

March 1, 2023

5  out of  5 rating by Jerra Haubert
"Rachelle and her team are amazing! Personable, knowledgeable, and all around helpful! Would recommend them to anyone."

Brianna Gonzalez

February 28, 2023

5  out of  5 rating by Brianna Gonzalez
"I have been beyond impressed with this office. Miriam has been so helpful and pleasant to work with. Definitely recommend!"

Jay Salas

February 28, 2023

5  out of  5 rating by Jay Salas
"Miriam was very professional. She was patient and showed us a few coverage options. She carefully listened to our needs and helped us find the perfect policy for our budget"

Melanie Kiel

February 28, 2023

5  out of  5 rating by Melanie Kiel
"We have been with State Farm for many years. Rachelle and her staff members are always pleasant, professional, knowledgeable, and eager to serve any of our insurance needs. We have the utmost confidence Rachelle and her team will help us navigate through any insurance situation that may occur."

Jeff Gallegos

February 28, 2023

5  out of  5 rating by Jeff Gallegos
"Rachelle was a simple phone call, got all my policies switched over, and even got me better coverage! Highly recommend!"

Kaylynn Pray

February 28, 2023

5  out of  5 rating by Kaylynn Pray
"Wonderful to work with. Never had any issues! They have been absolutely amazing both over the phone and in person! Rachelle Copp has an amazing team and office. I love seeing them at all the local events too!"

Kami Martin

February 28, 2023

5  out of  5 rating by Kami Martin
"Rachelle truly cares about her customers. She and her team will go above and beyond for you! Have questions about your policy? Should you file a claim? Need to plan for a kiddo’s college? Need life insurance? Rachelle’s your girl! Go see her for all of your insurance needs!"

elda Sally

February 24, 2023

5  out of  5 rating by elda Sally
"There hasn’t been an issue I can’t resolve over the phone. They are knowledgeable and very helpful!!"

bigboom 565

February 23, 2023

5  out of  5 rating by bigboom 565
"Stephanie has been amazing to work with for getting information and updates on my policy."

Kimberley Seinwerth

February 21, 2023

5  out of  5 rating by Kimberley Seinwerth
"Always helpful and friendly service."

KING Mike

February 18, 2023

5  out of  5 rating by KING Mike
"The team was friendly and inviting. I needed assistance adjusting my accounts for coverage. Miriam was very knowledgeable and efficient. Great service."

Kimberly Lee

February 17, 2023

5  out of  5 rating by Kimberly Lee
"The ladies are very helpful and professional. Whenever I reach out, they take care of my request (s) quickly and provide the necessary documents effortlessly."

Concepcion Campoverde

February 17, 2023

5  out of  5 rating by Concepcion Campoverde
"(Translated by Google) Excellent (Original) Excelente"

Julian Martinez

February 17, 2023

5  out of  5 rating by Julian Martinez
"Amazing customer service and really helpful"

Mela Campoverde

February 17, 2023

5  out of  5 rating by Mela Campoverde
"(Translated by Google) It was very kind Diana thank you for your help (Original) Fue muy amable Diana gracias por tu ayuda"

Natalia Lopez

February 9, 2023

5  out of  5 rating by Natalia Lopez
"Friendly helpful staff"

Rod Whitlow

January 25, 2023

5  out of  5 rating by Rod Whitlow
"Great helping group"

Greg Cox

January 23, 2023

5  out of  5 rating by Greg Cox
"Very informative polite and answered all of my questions"

Omar Orozco

January 18, 2023

5  out of  5 rating by Omar Orozco
"Excellent customer service! Very helpful and always offering guidance. Really appreciate your attention!"

Frédéric Ville

January 8, 2023

5  out of  5 rating by Frédéric Ville
"The only person (along with her team) who made me feel that some people care about what they sell to me"

Nathan Garcia

December 29, 2022

5  out of  5 rating by Nathan Garcia
"Best Insurance company and customer service ever!"

Jenn Jeffries

December 29, 2022

5  out of  5 rating by Jenn Jeffries
"I highly recommend Rachelle Coop. First and foremost, she is very personable and makes you feel like she genuinely cares for you and your family. She is fast to respond, makes sure you have all of the information you need to make an informed insurance decision, and will do what she can to get you the best premium possible. Last, when you are in the unfortunate position of needing to make a claim, she goes above and beyond to make it as easy and painless as it can be, ensuring that you are well taken care of. You will not be disappointed."

Steve Skinner

December 20, 2022

5  out of  5 rating by Steve Skinner
"Great customer service! Steph was quick and knowledgeable."

Jason Kerby

September 19, 2022

5  out of  5 rating by Jason Kerby
"Awesome staff and very friendly great people to work with!"